Privacy Policy

Last updated: March 7, 2026

1. Scope

This Privacy Policy describes how WriteMyCardAI collects, uses, discloses, and protects personal information when you use our website and services.

2. Information We Collect

We collect information you provide directly, including account details such as email and name, card-generation inputs and generated card history, support messages submitted through our contact form, and payment-related metadata tied to token purchases. We do not store full payment card numbers. We also collect technical and security information such as IP address, browser data, and request logs needed to operate and protect the service.

3. How We Use Information

We use information to provide and maintain the service, authenticate users, generate and store card outputs, manage token balances, process payments, respond to support requests, prevent abuse and fraud, enforce our Terms, and improve product reliability and performance. We do not sell your personal information.

4. Legal Bases (Where Applicable)

Depending on your location, we process personal information based on contractual necessity (to provide the service), legitimate interests (security, service quality, fraud prevention), consent (where required), and legal obligations.

5. Sharing and Service Providers

We share information only as needed to run the service, including with infrastructure and database providers, payment processors (such as Stripe), AI providers used for generation, bot-abuse protection services (such as Cloudflare Turnstile), and email delivery providers. We may also disclose information if required by law, legal process, or to protect rights, safety, and security.

6. Data Retention

We retain data for as long as needed to provide the service and meet legal, operational, and security requirements. Account records and card history are retained while your account is active unless deletion is requested. Backup or audit records may be retained for a limited period where reasonably required.

7. Security

We use administrative, technical, and organizational safeguards designed to protect personal information. Passwords are stored in hashed form, not plain text. No security method is perfect, and we cannot guarantee absolute security.

8. International Transfers

Your information may be processed in jurisdictions different from your own. Where required, we use appropriate safeguards for cross-border data transfers.

9. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or export your data, and to object to or restrict certain processing. You may also have the right to appeal decisions related to privacy requests. To make a request, contact us using the details below.

10. Children's Privacy

The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post updates on this page and revise the "Last updated" date. Your continued use of the service after updates means you accept the revised policy.

12. Contact

For privacy questions or requests, contact us at [email protected] or through our Contact page.

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